Policy

Effective Date: 6/7/2024
General Policy: All stone remnants sold by Remnant Countertops are sold "as-is" and are non-refundable. By purchasing a remnant, you acknowledge and accept the following terms:
Condition of Remnants:
As-Is Condition: Stone remnants are sold in their current condition. They may have minor imperfections, variations in color, veining, and other natural characteristics.
No Returns or Exchanges:
Final Sale:All sales of stone remnants are final. We do not accept returns, exchanges, or cancellations once the purchase is complete.
No Refunds: No refunds will be issued for stone remnants for any reason, including but not limited to dissatisfaction with the material, color, or condition.
 Limited Liability:
Quality Assurance:While we strive to provide accurate descriptions and images of our stone remnants, Remnant Countertops is not responsible for any discrepancies between the descriptions or images and the actual product.
Use and Installation:
Remnant Countertops is not liable for any damage, defects, or issues that arise during or after the use or installation of stone remnants. It is recommended that customers consult with a professional fabricator or installer.
Customer Responsibility:
Informed Purchase: By purchasing a remnant, customers confirm that they have thoroughly reviewed and understand the non-refundable, "as-is" nature of the sale.
Care and Maintenance: Customers are responsible for the care and maintenance of their stone remnants. Information on proper care and maintenance is available upon request.
Contact Information:
For any questions or concerns regarding this policy, please contact us at 203.914.4450
Acknowledgment
By purchasing a stone remnant from Remnant Countertops, you acknowledge that you have read, understood, and agree to the terms outlined in this policy.